In response to the COVID-19 public health emergency, HFAP initially paused onsite survey activity from Mid-March through April. On April 15, the decision was made to extend the moratorium through May.

On May 15, a decision will be made about resuming surveys in June. We will move forward month-by-month until it becomes reasonable to conduct on-site surveys without overburdening organizations while remaining compliant with relevant shelter-in-place orders and protecting the health of provider staff and our surveyors.

The HFAP office staff remains active; our ongoing concern is to remain a valued resource to you – especially for infection control and emergency management issues. Do not hesitate to email [email protected] with questions.

For organizations that have submitted applications or plan to soon, there will be an opportunity to revise black-out days after your account manager reaches out to confirm your “survey window.” At that time, we will also be providing a  brief worksheet to complete and subsequently update and resubmit on a weekly basis. Your responses will help us assess your capacity to support an onsite survey event based on the presence and prevalence of COVID-19 in your community and in your facility.

If it is not possible for HFAP to complete a survey before your accreditation is due to expire, provisions have been made to seamlessly maintain your organization’s accreditation or certification status–including your Medicare deemed status–until survey activity can be resumed. Please reach out to your account manager if you have any questions on your status.